A business improvement framework creates continuous business improvement with business transformation if necessary. A business improvement framework creates a way of thinking, a mentality and a culture that offer better business performance. Implementation teams use improvement cycles to change on purpose. Improvement cycles are based on a process of planning, doing, studying and acting.
Charles is passionate about inclusive management, LEAN six sigma and improving operational efficiency through the use of technology. The continuous improvement framework is a comprehensive and systematic approach to the production or delivery of products or services that reduces waste and inconsistencies and, at the same time, increases value for customers. The continuous improvement framework offers significant advantages over traditional quality improvement efforts by increasing efficiency and reducing waste and, at the same time, improving the quality of services to citizens, all without increasing costs. While there are many models of continuous improvement, Plan-Do-Study-Act (PDSA) cycles provide implementation teams with a framework for resolving barriers to solving problems.
The CORE improvement framework helps in every area of your organization, from sales, human resources, value delivery and more. Implementation teams use PDSA cycles to identify, resolve problems, and intentionally address these barriers and improve implementation. The continuous improvement framework can achieve significant performance improvements that benefit government agencies, their employees and the constituencies they serve. In addition, to ensure equitable and faithful implementation, PDSA Cycles must focus on the voices, perspectives and experiences of those involved in the improvement process (for example, the application of the principles and practices of continuous improvement in the government sector represents a promising approach to reducing government waste and inefficiency).
The CORE improvement framework is about having the right process, in the right place, to deliver the right result.