Business process reengineering aims to change the way people work to achieve organizational objectives, such as reducing costs and improving customer and employee satisfaction. Reengineering is the most advanced and holistic form of process improvement. While most process improvements are gradual and focus on modifying subprocesses, process reengineering is transformative. It involves completely changing the entire process to achieve a completely different result. Process reengineering occurs when core business processes undergo radical redesign.
The goal of these efforts is to achieve dramatic improvements in production quality, cycle times and productivity. Even if they have the budget for intensive process reengineering, their existing processes may only need a few adjustments to work more efficiently. Process Street allows you to create new processes from scratch or build on existing ones without interrupting anything. Continuous improvement is the smallest changes that are made to a business process to improve its performance, but without the need to make a massive change in the way the workflow is executed.
A good reason to start the BPR process is to ensure the scalability of your core business operations. An Accenture study revealed a 500% improvement in process efficiency for two-thirds of companies that invest in reengineering initiatives. The reengineering process they adopted made a substantial difference for them, as it drastically reduced their costs and made them more effective in the face of growing competition. The radical redesign of their content production process allowed their team to quickly move from working in the office to working from home during the COVID-19 pandemic without missing a beat.
It helps you measure performance before and after the process change, so you can determine the real impact of the BPR. Business process reengineering involves completely changing the process to obtain a different overall result, which is the opposite of incremental business process improvement. To facilitate stakeholder management, use a collaborative work management tool to collect and share all the information you need for the reengineering process. Business process reengineering (BPR) is the radical redesign of business processes to achieve dramatic improvements in critical aspects such as quality, production, cost, service and speed.
Some of those basic business processes may still be a viable part of your workflow, but it's your team that decides how and where to implement them in your new future situation. Reengineering business processes would analyze the gas tank and consider if there is an alternative fuel to use instead of gas. If your team goes through the decision-making process and discovers that the only solution is to go through the CPR process, do so early in your team's growth process. For business process reengineering to be fair, transparent and efficient, stakeholders must better understand the key steps involved in such reengineering.
Companies must determine if a certain process within the organization requires minor healing (continuous improvement of the process) or major surgery (process, reengineering).